Terms & Conditions

Welcome to First Choice Vape.  By using our website and purchasing products from us, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

General

• This website is owned and operated by First Choice Importer.
• By accessing or shopping with us, you agree to be bound by these terms and all applicable laws.
• We reserve the right to update these Terms & Conditions at any time.

Age Restriction

Our products are strictly for adults of legal vaping age. By using this Site, you represent and warrant that you are at least 18 years of age (the minimum legal age for vaping products in the UK).

• We employ strict age verification measures through Verify my Age and Royal Mail On Door verification in compliance with UK regulations. We reserve the right to request proof of age at any point.
• Providing false information regarding your age or attempting to circumvent our age verification processes is strictly prohibited and constitutes a material breach of these Terms.

Products & Availability 

• All product descriptions, images, and prices are provided in good faith.
• We reserve the right to update, modify, or discontinue products without notice.
• Availability may vary and we cannot guarantee stock levels at all times. 

Orders & Payment

• By placing an order, you agree that all details you provide are accurate.
• Orders are only accepted once payment has been successfully processed.
• We accept payments through secure third-party providers. We do not store your full card details.

Delivery

• Delivery times provided are estimates only. Delays may occur due to courier services or external factors beyond our control.
• All vape deliveries require age verification upon delivery.
• If delivery is refused due to failed age verification, a refund may be issued minus shipping and handling costs.

Returns & Refunds

• Returns are accepted within 14 days if the item is unused, sealed, and in original packaging.
• Due to hygiene and safety, e-liquids, disposables, coils, and pods cannot be returned once opened (unless faulty).
• Full details are available in our [Return & Refund Policy].

Warranty

• Selected devices and accessories may come with a manufacturer’s warranty.
• Consumables such as e-liquids, coils, pods, and disposables are not covered.
• For more details, please see our [Warranty Information] page.

Liability

• We are not liable for damage caused by misuse of products, including use with non-compatible accessories or liquids.
• Nicotine products are addictive. By purchasing, you acknowledge the risks associated with vaping.
• We are not responsible for delays, losses, or damages beyond our reasonable control.

Intellectual Property

All content, images, and materials on this site are owned by First Choice Importer and may not be used without any written permission.

Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

• In any way that violates any applicable UK or EU law or regulation
• To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site
• To impersonate or attempt to impersonate us, our employees, another user, or any other person or entity
• To engage in any activity related to the purchase or sale of vaping products to minors
• To engage in any fraudulent activity or activity that facilitates fraud

Data Protection and Privacy

• We process your personal data in accordance with our Privacy Policy, which is available on our Site. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate.
• Our Site uses cookies to enhance your browsing experience. Please refer to our Cookie Policy for more information on how we use cookies and how you can control them.
• We are committed to protecting your data. Please review our [Privacy Policy] for details on how we collect and use information.

Governing Law

• These Terms & Conditions are governed by the laws of [United Kingdom / applicable jurisdiction].
• Any disputes shall be subject to the exclusive jurisdiction of the courts in UK.

Change of the terms

We revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.

User Contribustions 

User Reviews and Comments

Any reviews, comments, or other content you post to the Site must comply with these Terms and must not:

• Contain false, misleading, or deceptive statements
• Promote illegal activities or harmful substances
• Contain obscene, offensive, or inflammatory content
• Infringe on the rights of others

Monitoring and Enforcement

We have the right to:

• Remove or refuse to post any user contributions for any reason
• Take any action with respect to user content that we deem necessary
• Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights

Third-party links

The Site may contain links to third-party websites or services that are not owned or controlled by First Choice Vape. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

Force Majeure

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control (Force Majeure Event).

Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

Indemnification

You agree to defend, indemnify, and hold harmless us, our affiliates, licensors, and service providers, and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site.

Contact Information

If you have any question or comments about this site,please feel free to reach out to us by :
First Choice Importer Limited

35 Bury New Road, Manchester M8 8EQ United Kingdom

Email: support@firstchoicevape.co.uk
Telephone: 0740 5291 327